La Tortuga Hotel & Spa - Adults Only Playa del Carmen, Playa del Carmen | Explore Room Options, Reviews & Pricing for 2025

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Key details

About the Hotel

10Th Avenue With 14Th Street, Playa del Carmen, Mexico, 77710

The 4-star La Tortuga Hotel & Spa - Adults Only in Centro offers an outdoor pool, Raiz Spa services, and access to a beach club. This boutique-style adults-only property features a 24-hour front desk, library, and luggage storage.

Modern Room Amenities

Air-conditioned rooms at Sole Resort Bahia Tortuga include 32-inch flat-screen TVs with premium channels, premium bedding, and safes. Private bathrooms feature rainfall showerheads and designer toiletries.

Italian Dining Experience

Como Como Osteria serves Italian fine dining with garden views. A complimentary cooked-to-order breakfast is available daily from 7:00 AM, while the bar offers cocktails with music.

Beach Activities Options

La Tortuga Hotel & Spa provides a beach club with lounge chairs and umbrellas, plus hammocks for relaxation. Activities nearby include scuba diving, parasailing, ecotours, and skydiving.

Prime Shopping Location

Located in a shopping district, the hotel is near Mamitas Beach Club, Maroma Beach, and Xcaret Eco Theme Park. A complimentary roundtrip airport shuttle is available.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite

Max:

2 persons

380 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Coffee machine

room details

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Superior Room

Max:

2 persons

270 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Coffee machine

room details

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Superior Junior Suite

Max:

2 persons

435 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Coffee machine

room details

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Getting around

Available transportation options

City Center

Playa del Carmen1000 ft

Airports

Aeropuerto de Playa del Carmen (PCM)4600 ft

Cancun (CUN) 34.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Parking

Baggage storage

24-hour services

24-hour security

General

Free Wi-Fi
Safe deposit box
24-hour security
Air conditioning in public areas

Sports & Fitness

Water sports
Golf course

Dining

Breakfast
Restaurant

Spa & Leisure

Swimming pool

Room features

Air conditioning
Ironing facilities

Bathroom

Shower
Hair dryer
Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

10Th Avenue With 14Th Street, Playa del Carmen, Mexico, 77710

Map view

10Th Avenue With 14Th Street, Playa del Carmen, Mexico, 77710

City landmarks

Av. Benito Juárez

Los Fundadores Park

3200 ft

Church

Nuestra Senora del Carmen Catholic Church

4700 ft

Beach

Mamita's Beach Club

4100 ft

Beach

Kool Beach Club

3500 ft

5ta Avenida

Galeria de Arte 5ta Avenida

2100 ft

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

2700 ft

Zona Arqueologica Playa del Carmen

4400 ft

Avenue With 14 Street 5a Downtown

Corazon de Mexico

3400 ft

Carretera Federal Km 104 Playa de Akumal

Galeria Lamanai

3500 ft

Gallery

Tierra Huichol

3500 ft

Nearby

152 Calle Quinta Avenida

Quinta Avenida

1100 ft

Mall

Quinta Alegria Shopping Mall

1000 ft

Museums

3D Museum of Wonders

1000 ft

Museums

Museo Frida Kahlo Playa Del Carmen

1400 ft

Night club

Coco Bongo

400 ft

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

600 ft

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

800 ft

Beach

Playacar

900 ft

Gallery

Riviera Art Gallery

1100 ft

Aquarium

Aquarium Beach

500 ft

Avenida 5ta Entre 6 y8

Gaston Charo Art Gallery Playa del Carmen

1400 ft

5th Avenue 4th and 6th Streets

Sun Jaguar

1900 ft

Gallery

La Galeria de Playa Art Gallery

1900 ft

Avenida entre 24 y 34 calles 5a

Caminarte

1900 ft

Shopping Area

Plaza Calle Corazon

400 ft

Casinos

Grand Riviera Casino

900 ft

Night club

Salon Salsanera

400 ft

Night club

Mandala Playa del Carmen

700 ft

Shopping Area

Plaza Las Americas

900 ft

Night club

Blue Parrot

1000 ft

Restaurants

Po Thai Restaurant

200 ft

North Avenue 10 Down Town Between 14 and 14 Bis

Aldea Corazon

500 ft

5a. Avenida Col. Centro

Madre Tierra

500 ft

Quinta Avenida esp. calle 14 Nte

El Boticario

600 ft

Calle Corazon y 5ta Av Plaza Calle Corazón

La Famiglia

700 ft

Av. 10 con calle 10

La Caprichoza

500 ft

Avenida 5

Reviews and Ratings

Feedback from previous guests about their experience.

84%

enjoyed the hotel and would happily return

8.4/10

Great

Rooms

6.4

Location

8.8

Service

7.6

Dining

7.2

Jerry

United States of America, March 2025

5.4/10

My stay at La Tortuga Hotel & Spa was a mix of highs and lows. While the location was perfect, just a block from the main drag and conveniently close to the beach and shops, I encountered a few issues that made my experience less enjoyable. Although the breakfast was abundant and delicious, some aspects of the facilities, like the WiFi and pool temperature, left much to be desired.

Rooms

6.0

The room I stayed in had a stale smell and lacked good ventilation, which made for a less than ideal atmosphere. Despite being in a charming environment, I felt the room conditions could use improvement.

Service

7.0

The staff were generally friendly and accommodating, but I did notice some inconsistency in their service. For example, the front desk didn’t greet me during check-in and check-out as warmly as I expected. However, the bartender was a standout with his hospitable demeanor.

Location

9.0

The hotel's location was fantastic, right in the heart of Playa del Carmen and close to everything I needed—beach, shops, and restaurants. I loved that it was just off the busy road, so I didn’t experience noise from nearby clubs.

Dining

8.5

I really enjoyed the breakfast, which was not only delicious but offered a variety of options. Additionally, the on-site restaurant provided excellent meals that were fresh and well-presented. I appreciated the romantic atmosphere during dinner, especially with the discounts they offered.

Facilities

5.0

While the hotel grounds were beautiful and lush, the pool was much too cold for swimming, which was disappointing. Additionally, I had issues with the WiFi, which only worked in common areas, not in my room. The jacuzzi in my room didn’t heat properly, which was also a letdown.

Jane

United States of America, February 2025

7.2/10

La Tortuga Hotel & Spa provided a nice experience overall, with a clean room and comfortable bed. However, there were some drawbacks, like inconsistent water pressure in the shower and limited breakfast options. The location is fantastic, just a short walk from the beach and close to many attractions.

Rooms

8.0

I stayed in a superior room on the second floor, which was comfortable and relatively quiet, though triple-check the room type as the cheaper options might be noisy.

Service

9.0

The front desk staff were incredibly helpful and friendly, providing great recommendations for local activities.

Location

9.0

The location is excellent, just minutes from 5th Avenue, making it super easy to explore the area and enjoy restaurants and shops.

Dining

6.0

Breakfast offered three options from a fixed menu, which was decent but felt a bit repetitive after a few days.

Facilities

8.0

The indoor pool was a lovely retreat after a day in the sun, and overall, the facilities were clean, adding to a pleasant stay.

Henry

United States of America, February 2025

6.8/10

My stay at La Tortuga Hotel & Spa was mixed. The location was fantastic, nestled in lush tropical vegetation and just steps away from everything. However, I found my room to be darker than I would have liked, making it difficult to get ready. The staff were friendly and helpful, but some aspects, like the breakfast and noisy surroundings at times, could be improved.

Rooms

6.5

The room had a lovely balcony overlooking the garden and pool area, but it was quite dark, making it challenging to dress or put on makeup.

Service

8.5

I appreciated the friendly service from the staff, who were always willing to help whenever I had questions.

Location

9.0

The hotel was centrally located in Playa del Carmen, providing easy access to shops and attractions, while still being in a quieter neighborhood.

Dining

7.0

Dining was a bit disappointing for breakfast, which was more American than I expected. However, I enjoyed the variety of Mexican dishes available during other meals.

Facilities

6.0

The facilities were nice, though the pool was too cold for my liking, and I encountered some noise from nearby clubs.

Brian

United States of America, December 2024

6.8/10

My stay at La Tortuga Hotel & Spa was quite enjoyable overall. The location was perfect for accessing the beach and 5th Avenue, but the noise from the nearby street made resting a bit challenging. The friendly and helpful staff really enhanced my experience, even though some aspects, like the construction next door, detracted from the ambiance.

Rooms

7.5

I stayed in a Double or Twin Room, and while it was nice and had a view, I did notice some issues like a damp smell that took a while to clear. Also, there were a few small flies which weren't ideal.

Service

8.5

The service was fantastic. the staff were very helpful and friendly, always ready to assist when needed. They cleaned the private balcony jacuzzi every day, making my stay more comfortable.

Location

8.0

La Tortuga is an oasis within the bustling Playa del Carmen. It's close to everything I needed: the beach, shops, and restaurants, yet not in an overcrowded area, which made it a nice spot to relax. However, I did find it a bit noisy due to the nearby street.

Dining

8.0

Enjoyed the breakfast at Como Como. the food was delicious and made with seasonal products. The atmosphere there really added to the meal too.

Facilities

7.0

While the pool area is nice, it was affected by the construction next door. However, the hotel offers great facilities that made my stay enjoyable, despite this distraction.

Hugh

United States of America, October 2024

5.6/10

I had mixed feelings about my stay. while the location was perfect and made exploring Playa del Carmen easy, some aspects of the hotel left much to be desired. The room I booked wasn't as nice as the photos suggested, and I encountered a few inconsistencies with the service. However, the friendly staff, especially Alejandro, truly made a difference.

Rooms

5.5

The basic room was quite tatty and in need of upgrading. I was disappointed as it didn't meet my expectations from the website. However, it was clean and quiet despite some issues.

Service

6.5

The reception service was hit or miss. While some staff weren't very friendly, Alejandro stood out as he was incredibly accommodating. On the whole, the cleaning staff and restaurant team were impressive.

Location

9.0

The hotel's location is excellent. I loved being in the heart of the city yet away from the noise, with easy access to beaches, restaurants, and shops.

Dining

7.0

I enjoyed the dining options, though sometimes it felt repetitive. The adjacent restaurant offered great breakfast deals and the staff there were friendly and attentive.

Facilities

6.0

The pool was lovely, but it didn't get enough sun due to the surrounding trees. The sun terrace was a nice alternative for soaking in some rays.

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